My spouse and I have known Robert for 6 years...
He sold our home and found our new one. Robert always has gone above and beyond the normal Real Estate Brokers Realm. Not only have we found someone who is professional, reliable and trustworthy, but also very transparent. We always knew what the process was, and where we stood time wise which made the whole buying/selling process much less stressful. Even though we are not currently searching for a new house, to this day Robert is available to answer questions and assist with any documentation we may need. So, in short; if we ever need a Real Estate Agent in the future, we know who we would like to represent us, Robert without a doubt! I highly recommend his services.
I had a great time working with Robert...
to buy my first home in California. He was always available to answer my questions and always responded quickly. He worked hard for me and helped me get the home I wanted. I would recommend Robert to anyone looking to buy a home on the Central Coast!
Robert is the consummate professional.
He handled the sale of our home seamlessly and kept us informed of every step of the process. He puts his heart into his Clients best interest and made these the easiest transaction for us. If you are looking for a hard working Realtor, Rob should be your top pick!
I had a wonderful experience working with Robert.
I was nervous buying my first home, but he walked me through the process and answered my questions every step of the way! He always had my best interests in mind. He works very hard and is quick to respond. I would feel completely confident and comfortable in recommending him to anyone. Robert knows property and he knows the Market, which makes a happy you!
Robert not only helped me buy a new ranch, he also helped sell one!
Someday soon, I have another ranch for him to sell. He is extraordinary Realtor! He is extremely thorough, even tempered and a superb negotiator. I would highly recommend him to anyone, as I regularly do. He is always one step ahead of the game. He is very organized and reliable. He really knows how to deal with all types of people, even the difficult ones (as you frequently encounter), during the whole process of buying and selling real estate. He really loves what he does for a living and it really shows!
Let me start by saying, I live 4 hours away from the home Robert sold for me...
We did correspondence through phone calls, emails and faxes. The process started in the middle of March and our house was sold the middle of June. We got the price we wanted and the process was smooth and efficient. I want to thank you so very much Robert for your dedication to detail and the highest level of service I have ever received from a Realtor. Thank you again and it was a pleasure to finally meet you just before closing. Good luck in all your future endeavors for future sales.
So happy that Rob helped us find our next home!
We started the process knowing we wanted a 4 bedroom home and more land, but were otherwise uncertain of exactly what we wanted. Rob patiently answered our many MANY questions, laughed with us, and views many properties with us — even when we wanted to see more houses in the middle of escrow. We are absolutely delighted with how smoothly our transaction went, despite the challenges of buying a fixer upper (lots of construction quotes were required). Rob is quick to respond to messages, keeps things on track, and above all, seems the satisfaction of his customers. He also gave us great referrals to his network of all sorts of tradespeople for the many improvements being made on our new home. Rob is the total package — easy to talk to, happy to help, honest, experienced, and effective. I look forward to the next time we work together!
Robert has been our agent for two different transactions.
He is without a doubt tops in his field. His vast knowledge of the real estate market is only rivaled by his emphasis on customer service. From the very beginning he makes you feel important. He listens to your needs, gives his recommendations and provides clear guidance every step of the way. He is honest, hardworking, dependable and makes a normally stressful process seem effortless. He knows his stuff and will always go the extra mile for you. Look no further, you have found the man for the job!
He goes above and beyond...
to make sure every aspect of a real estate transaction progresses as smoothly as possible. Robert listened to everything we had to say and really took the time to understand what we were looking for. We found our dream home the day it went on the Market and were so disappointed to hear that the owners were going to to wait a week before they started showing it. Knowing us as well as he did, Robert was able to speak to the listing agent and communicate all the ways that he thought we would be great buyers for the property. An hour later, the owners called and invited us to see it! We were amazed and I still cannot believe how lucky we are to be living in our dream home. Robert seriously wants the best for his Clients and won’t hesitate to go to bat for them. You could not do any better than to give him a call. THANK YOU, ROBERT!!!
If you're looking for a top notch real estate professional, look no further!
I have been involved in at least 5 real estate transactions in the last decade and Robert is far and away the best agent we have worked with in our various transaction. He is hard working, connected, timely, engaging and on point with identifying your needs and getting all the small details just right. This is exactly the person you want in your corner whether you are buying or selling. Plus, he’s just a fun guys to work with and keeps things light and enjoyable, even when you are deep in a transaction. If you are using these reviews to pick out top real estate counsel, congratulations…you’ve found the best one!
I'm a fellow Real Estate Agent in Northern California so...
I expected a lot! First thing was the return phone call just a short time after leaving a message, this is important when hiring an agent. He was very professional and said he would go to the property that I wanted to list and complete a market analysis for me. The CMA came back very fast and was very detailed. He explained the Market in the Paso area because he knows it so well. I listed with him and he was able to sell a, not so pretty house, in a realistic time period. I was very fortunate to find Robert and you will not be disappointed to hire him to buy or sell. He is a VERY competent Realtor that takes his job very serious. Great guy!
Robert has been instrumental in finding us investment properties.
He is knowledgeable but yet very humble. We trust Robert a lot. He is an exceptionally wonderful broker who would help you in finding your dream properties like he did for us.
Very astute in recognizing our needs and wishes.
Robert suggested which would be the best bid and were were able to follow through with that 1st offer and the house was sold – awesome!
Robert is a very gifted and knowledgeable Realtor.
My husband Mike highly recommends him and encourages anyone wanting to buy or sell a home in his area to give him a call. Robert was very organized and understood the market and what was the best way to get the most money for the sale of my father’s home. Very prompt on calls and every aspect of the sale. Great & speedy job.
Robert was extremely professional and attentive...
He made us feel very welcome to the area of Paso Robles.
Closed the house in 3 weeks!
Robert is amazing, the best!!!
Plan to call Robert again when we sell another home
Excellent communication! Plan to call Robert again when we sell our other home in Atascadero.
We appreciate Robert so much!
Robert texted me all the time to keep me up to date which I love. We appreciate Robert so much!
He really put me at ease
Robert was very responsive and helpful throughout the entire process. After an awful experience with an agent in Texas he really put me at ease.
We were totally satisfied. Robert is great!
We were totally satisfied. Robert is great!
Robert is exceptional in all areas
Robert is exceptional in all areas, from the moment we met I was impressed bu his genuineness & his extensive knowledge of all things Real Estate. He took care of everything and made a normally stressful time easy and fun. We have bought and sold property with Robert and he has always exceeded our expectations.
He had an enormous custom for sale sign made
He had an enormous custom for sale sign made for my ranch.
He has sold two homes for me now
Robert is always very polite. When he says he will get your home sold, he does! He has sold two homes for me now and is very good about letting me know the status on things. Thanks Robert!
Buying this home was painless!
Robert handled our transaction in a very professional manner. Buying this home was painless!
Robert provided available listings within 2 days
Robert provided available listings with-in 2 days of initial request!
Once again, Robert, we thank you
Once again, Robert, we thank you for the smooth process you facilitated with our recent sale in San Luis Obispo County. The showing of our home was professionally managed and we experienced minimum disruption owing to the timely sale. We had confidence in your management of every part of this process and appreciated your experience and unflappable handling of every issue. The document process was well explained and we valued that most documents were easily managed over the Internet, but also that you were fully available to us by phone. Should we need a Realtor in your area on a future occasion, you would be our first call.
Robert's commitment was the most memorable service
Robert’s commitment over an extended period of time with a difficult transaction was the most memorable service. Great thoroughness and attention to detail. Actually listens to his customers. Went above and beyond the call of duty many times! I wish that all the Real Estate Agents that I’ve used over the past 30+ years were as capable as Robert!
Extremely happy Robert Sousa represented me
Extremely happy Robert Sousa represented me in this transaction.
Robert made us feel like we were his only clients
Too many memorable services to list but my #1 would be how Robert made us feel like we were his only clients. He was always there for us. Robert has hung in there with us and was always so nice and accommodating each time we dragged him all over town.
Robert was amazing!!
Robert was amazing!! In every way! He is an absolute professional & gem! We couldn’t have asked for more.
I am very, very pleased with my experience
Robert always stayed on top of the transactions and communicated difficult information with sensitivity and accuracy. I always felt like he had my best interest at heart, and was very ethical. I loved being able to do everything electronically! I travel a lot, and I only had to mail twice the entire sale! My agent was communicative, thorough, and effective. I am very very pleased with my experience and result!
Always professional and detail oriented
Robert answered calls & returned calls promptly. He had our new house & carpets cleaned for us. Always professional and detail oriented.
Robert was great to work with!
Thank you for keeping cool under pressure. Robert was great to work with!
Robert is the best agent!
Robert found us a house not on the market! Robert is the best agent!
Robert was so good
My agent was so on it. Never missed anything. Conquered everything in full. Robert was so good, no improvement was necessary! We were very happy with the whole experience. Hope I can recommend him soon!
I have enjoyed my real estate relationship with Robert
Robert always demonstrated professionalism and knowledge about Real Estate. His ability to answer questions and when he didn’t know an answer, he would get the answer and respond, was always in a timely manner. I have enjoyed my real estate relationship with Robert and would definitely recommend friends. I have confidence in Robert’s ability.
Robert Sousa was an A++
Robert Sousa was an A++
We always felt very comfortable!
Robert was very approachable and easy to communicate wtih. We always felt very comfortable!
Robert was and is an outstanding Agent
Robert went above and beyond what I expected! His negotiation skills got us such a nice house and everything we wanted fixed! Robert was and is an outstanding Agent and so professional to work with!
Far exceeded my expectations!
The most memorable service was Robert getting another buyer quickly after first escrow fell through. Excellent work and far exceeded my expectations!
Fast, prompt service!
Fast, prompt service!
I will use Robert again in the future
Robert Sousa kept me well informed, Great job!! I will use Robert again in the future.
We miss him! Hope he visits us.
Things that were important to us, I felt that Robert put those issues first. Robert has a great sense of humor. I love how the emails made it so easy, cutting down on all the phone calls. We miss him! Hope he visits us.
You will always be welcome in our new home
Mr. Sousa was always professional but his consientious communication with us during a complex process was exceptional. He has continued to provide his local knowledge to our advantage and assistance. Thank you Robert! You will always be welcome in our new home.
Robert could not have done a better job!
Robert made the experience of buying our first home one we will never forget. Incredibly professional and helpful. Robert could not have done a better job!
The most memorable service
The personal relationship that Robert gave to me as a client was the most memorable service provided by Robert Sousa!
Robert made the process of buying a home enjoyable
Robert Sousa made the process of buying a home understandable and enjoyable. He took care of all the details, worked around my schedule, and kept me informed. Robert Sousa along with Merrill & Associates provided me with knowledgeable info & assurance while I made the biggest decision of my life!
He did an outstanding job
Robert was our agent in both buying and selling our house. He did an outstanding job on both ends of this transaction. I would refer Robert to anyone in the Paso Robles area!
Very professional and personable
During negotiation, Robert kept in constant contact with us. Robert was always patient even when we were not! Throughout the process, he was helpful and knowledgeable; always willing to answer our many questions and phone calls. He knows the business and walked us through every step of the way. Very professional and personable.
Robert was great at knowing what we wanted
Robert was great at knowing what we wanted and needed and was able to represent us accurately to other realtors and buyers.
Really good guy - very professional!
This house wasn’t on the market, he remembered it & based on our needs he thought it would be a good fit. Really good guy – very professional!
Robert was very honest with us
Robert was very honest with us and worked very hard to keep us as up to date as possible. We love that he didn’t try and sell a house to us, but allowed us to fall in love with the house we wanted.
Very professional and a pleasure to work with
Very knowledgeable about market, short sales, etc. Very professional and a pleasure to work with. Robert was always very friendly, never wavered in his ability to follow up on the many house we had interest in.
He's exactly what a Seller wants in an agent, A+
Robert is one of the most aggressive agents we’ve ever met. And we mean aggressive in a GOOD way! He found an interested Buyer, pursued them, and closed the deal. He is exactly what a Seller wants in an agent, A+
He is the BEST!
Robert was fantastic. The most memorable part of my purchase, was when Robert called and told me the Bank had accepted our offer, I was shocked! He went beyond my expectations and I will refer him to everyone. To Merrill & Associates Real Estate; don’t ever let Robert leave your Agency, he is the BEST!
Robert led us to the home we just purchased
In our conversations with Robert, we felt like we were dealing with a trusted friend. Robert Sousa always projected himself professionally. At the same time, we felt confidence in what he said. That was so comforting! Robert was never pushy with us, but he was persistent on keeping us informed of property that he felt we may want to see. Ultimately, it led us to the home we just purchased.
It was the best experience
The fact that you drove all the way to Santa Maria, multiple times, to help us find our First Home; meant so much to us. It was the best experience to buy our place with you and we can’t wait to do it again!
Robert, thank you for sticking with us
Robert, thank you for sticking with us and completing the sale of our home. We will be working with you again soon!
Robert Sousa is by far the best Agent
Clone Robert!!! He worked with us for a long time and truly had our best interests in mind. We’ve purchased 5 homes and Robert Sousa is by far the best Agent we have ever had!
The best memory that I have of working with Robert is how much we laughed together! He was very knowledgeable, taught me everything I now know, but he always made the experience very fun! Robert’s Fantastic!
Just an all-around great person to do business with
You’re knowledgeable, informative, responsive, loyal, trustworthy, and friendly; just an all-around great person to do business with. We appreciate everything you did to help us purchase our property. You do what you say, and you say what you do!
You treat your Clients as human beings, not as "cases"
You are professional in your dealings with Clients, yet you treat your Clients as human beings, not as “cases” or numbers. You were always available to answer our questions, even if we had 10 of them a day! Great sense of humor as well! Thank You!
We will highly recommend you
You were easy going, easy to get a hold of and always made us feel at ease. Robert always kept us informed during the entire process, in a timely manner. He worked so hard to make sure Escrow closed on time. You went above and beyond to make our experience a good one and we will highly recommend you. We also felt like we gained a friend! Thank You so much!
Robert was a blast to work with!
Robert was a blast to work with! He was prompt and diligent in getting us the perfect home. Thank You for being so patient and easy going!
You went above and beyond what we expected
ou were very helpful when times got rough and if we had to do this transaction all over again, we wouldn’t want anyone but you by our sides. You went above and beyond what we expected and were always available to us. There was no bull that came out of your mouth and that was seriously appreciated! THANK YOU ROBERT!
Great disposition, positive and determined!
Great disposition, positive and determined! He’s eager, but not overly aggressive. Even though this was a very challenging, minimal commission transaction; you gave it and treated me as if it was your top priority. Thank you for never stopping or slowing down!
We look forward to working with you again
Robert, we appreciate your enthusiasm and willingness to “go the extra mile.” We look forward to working with you again soon.
You will be my Realtor for any future purchase or sales
What I liked most about working with you was your availability on short notice and you always returned calls promptly. You will be my Realtor for any future purchase or sales. Customer service is SO important to me and I’ll recommend you to anyone! Thanks Robert!
We were extremely impressed!
We were extremely impressed! I think buying a property, sight unseen with a 10 day Escrow, and feeling comfortable throughout the whole process says it all. It was a pleasure to work with you Robert!
I would use Robert again in a heartbeat!
Great communication, you’re a straight shooter that doesn’t play games! I would use Robert again in a heartbeat! He’s a true professional, a go-getter, knows the market, and has the bandwidth to see the big picture, without missing the details.
Robert is by far the most outstanding
Robert SOLD our home in 38 days!!! That’s unheard of in this market! I’ve bought and sold 3 homes and Robert is by far the most outstanding. He exceeded all of my expectations and I will refer him over and over again. Can’t thank you enough Robert
Robert really understood what we were looking for
Robert really understood what we were looking for in a home and was very open to other suggestions to fit our preferences. Robert had our best interest in mind every step of the way and was very patient with us during such a big decision in our lives. He was always available and we WILL recommend him to others.
Robert was fantastic
Robert was fantastic. He is just a Great Agent. I will refer you guys to everyone. I wouldn’t change a thing. You guys go beyond anybodies expectations. Don’t let Robert leave your Agency….He’s the Best!
Robert sold our home in less than 72 hours!
Robert, we have bought and sold many homes over the years, and no one has given us the service and attention to detail as you have. We will never forget that you sold our home in less than 72 hours!
Robert exemplifies customer service and professionalism
Robert exemplifies customer service and professionalism in the residential Real Estate industry. He is hard working, knowledgeable and was truly an asset throughout our entire transaction.